Insight, advice, strategies, and tips for healthcare leaders on leadership, employee engagement, teambuilding, and more…
Many employees in healthcare stay in the same position for years. Despite being at the top of their pay scale, they may still expect increases in pay, which leads to them asking you, "Hey, where's my raise?!" In this episode of Your Practice Ain't Perfect, I'll give...read more
As a leader, you've either experienced or will experience your team members coming to you to complain about someone else on your team. Whether it's a small complaint or major drama, if you handle it right, you can keep your team drama-free and maintain healthy...read more
You ask, and I answer! I received a great question from Shelly, who wants to know how to get her employee to clean up her filthy desk. No problem! In this episode of Your Practice Ain't Perfect, I give you the "dirt" on how to tackle the dirty!...read more
Asking employees for their thoughts and ideas is one way to keep them engaged, but they aren't always ready or willing to give you feedback. Telling your team you have an "open-door policy" in order to encourage conversation may seem tempting, but it doesn't always...read more
If you are like many of the healthcare leaders I work with in training and at workshops, key to your success is being an effective communicator. More specifically, you have to learn how to get people at all levels to want to do the things you need them to do. In this...read more
Oftentimes in a healthcare practice, managers have to deal with Medical Assistants who have an "in" with the doctor. Whether they are old friends, have worked together for years, or simply just get along well, this can cause problems when the doctor lets the MA do...read more
When you're interviewing a candidate for a position on your team, are you honest about what the job really entails? Do you let them know what they will face on a daily basis? If you want someone who can handle the job, make sure they know what the job really is first....read more
Think back to your days in elementary school. How many times were you asked to participate in fire drills? In most schools, this is something kids are asked to practice every few weeks. In fact, students are put through these exercises over and over again, year after...read more
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