Insight, advice, strategies, and tips for healthcare leaders on leadership, employee engagement, teambuilding, and more…
Do you have "warm-body" syndrome? Do you ignore your employees' personal lives? Do you play favorites, restrict advancement, or ignore bad behavior? Many leaders unknowingly or unwittingly damage morale with bad habits. In my new episode of Your Practice Ain’t...read more
I love Chipotle. Actually, that may be an understatement. The chicken burrito with fresh lettuce and that crunchy corn salsa … boy, that’s good eating. I also like how they source and talk about their food. So, I’m a fan. And because Chipotle has experienced massive...read more
Recently, the night before speaking at a conference, I had the chance to share dinner with the Chief Operating Officer of a rather large state-wide comprehensive health system in the Midwest. We were joined by a former colleague of hers who also has spent years...read more
I spend a lot of time teaching leaders how to discuss and address employee behavior in the workplace. Sadly, this is a skill few are taught before becoming someone's boss. In this video, I zero in on the biggest weakness most leaders have when it comes to giving...read more
As a front-line manager, you are expected to be a change agent. And one of the toughest jobs a leader has is getting people to change. In fact, we probably fail at this more often than we succeed, because getting people to change, to adopt new behaviors, is...read more
Gallup recently released the third iteration of their comprehensive employee engagement report titled The State of the American Workplace Report. In it, they use data collected from almost 200,000 U.S. workers in the past 2 years to help leaders understand those...read more
Pop quiz: If you were to ask your employees what attributes are most important when considering whether to take a job with a different organization, what would they rate highest? If you said money or a pay increase of some kind, you would be wrong. In fact,...read more
As leaders, we all have to deal with a certain amount of drama. Sometimes that drama is big stuff and sometimes it’s little stuff. Most leaders will experience some sort of physical manifestation of displeasure from their team members, but nobody seems to know how to...read more
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