Joe's Blog

Insight, advice, strategies, and tips for healthcare leaders on leadership, employee engagement, teambuilding, and more…

Increasing Courtesy and Respect at Work

Increasing Courtesy and Respect at Work

All leaders expect their employees to treat each other with courtesy and respect, at all times. Right? Wrong! You may think you expect it, dear leader, but if you actually did, there would be far less drama on your team. Watch this four-minute video to learn how to...

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Are You an Eeyore or a Tigger?

Are You an Eeyore or a Tigger?

Healthcare leaders will encounter all sorts of personalities on their teams, some positive and some negative. But leaders should be role models for their staff, setting an example with their words and actions. That can be easier said than done; that's why, in this...

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Responding to Employee Complaints About Pay

Responding to Employee Complaints About Pay

Is one of your team members constantly complaining about their pay, or refusing to do any extra work outside their regular responsibilities? If this behavior has become a pattern and is affecting the overall morale in the workplace, you have a problem. In this episode...

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How Leaders Help Employees Accept Change

How Leaders Help Employees Accept Change

Change is hard for most people, but it can be especially hard for your team when they're used to way things are in the workplace. Helping your staff embrace these changes is part of your job as a leader, and that's why in this episode of Your Practice Ain't Perfect, I...

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6 Times to Call Instead of Email

6 Times to Call Instead of Email

As a healthcare leader in 2018, you likely have days that are consumed entirely by catching up on email. Yes, it's convenient. Yes, it's fast. Yes, it's easy. But is it always the right choice? In this episode of Your Practice Ain't Perfect, I'll point out 6 times...

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Why Good Teammates Ignore the Golden Rule

Why Good Teammates Ignore the Golden Rule

Last week, I led a team retreat for a department of more than 100 specialty healthcare professionals in the southeast. The mix of providers, MAs, nurses, schedulers, front-desk staff, and administrators were enthusiastically engaged in the workshop on fostering...

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4 Ways to Boost Your Leadership Effectiveness

4 Ways to Boost Your Leadership Effectiveness

While attending training and classes can help you learn new management styles and hone your skills as a leader, there also are things you can do on any normal day to help yourself grow in your leadership position. In this episode of Your Practice Ain't Perfect, I'll...

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