Joe's Blog

Insight, advice, strategies, and tips for healthcare leaders on leadership, employee engagement, teambuilding, and more…

Communicating to Persuade

Communicating to Persuade

If you are like many of the healthcare leaders I work with in training and at workshops, key to your success is being an effective communicator. More specifically, you have to learn how to get people at all levels to want to do the things you need them to do. In this...

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When the Doctor Plays Favorites

When the Doctor Plays Favorites

Oftentimes in a healthcare practice, managers have to deal with Medical Assistants who have an "in" with the doctor. Whether they are old friends, have worked together for years, or simply just get along well, this can cause problems when the doctor lets the MA do...

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Say This to Hire Right

Say This to Hire Right

When you're interviewing a candidate for a position on your team, are you honest about what the job really entails? Do you let them know what they will face on a daily basis? If you want someone who can handle the job, make sure they know what the job really is first....

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Stop Using Happy Hour as a Teambuilder

Stop Using Happy Hour as a Teambuilder

In one of my most popular training retreats, I ask attendees for examples of teambuilding. Someone always responds with, "Happy hour!" While some of your staff may enjoy happy hour, there are two good reasons why it shouldn't be your go-to for teambuilding in your...

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Why Your Employee is Underperforming

Why Your Employee is Underperforming

When employees aren’t meeting expectations, they often get labeled by their bosses as lazy, unfocused, or not smart enough. These are character judgments which tend NOT to be true. There are many reasons why an employee may be underperforming, but there are 3...

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Do Pay and Benefits Increase Motivation?

Do Pay and Benefits Increase Motivation?

Many leaders might think their staff members crave pay increases and extra benefits in order for them to give their all on the job. But if you sit down and ask what makes an employee care and try in the workplace, the answers would probably surprise you. In this...

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