Joe's Blog

Insight, advice, strategies, and tips for healthcare leaders on leadership, employee engagement, teambuilding, and more…

Where’s My Raise, Boss?

Where’s My Raise, Boss?

Many employees in healthcare stay in the same position for years. Despite being at the top of their pay scale, they may still expect increases in pay, which leads to them asking you, "Hey, where's my raise?!" In this episode of Your Practice Ain't Perfect, I'll give...

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When Employees Complain About Each Other

When Employees Complain About Each Other

As a leader, you've either experienced or will experience your team members coming to you to complain about someone else on your team. Whether it's a small complaint or major drama, if you handle it right, you can keep your team drama-free and maintain healthy...

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How to Get Employees to Clean Their Desk

How to Get Employees to Clean Their Desk

You ask, and I answer! I received a great question from Shelly, who wants to know how to get her employee to clean up her filthy desk. No problem! In this episode of Your Practice Ain't Perfect, I give you the "dirt" on how to tackle the dirty!...

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Stop Saying “I Have an Open-Door Policy”

Stop Saying “I Have an Open-Door Policy”

Asking employees for their thoughts and ideas is one way to keep them engaged, but they aren't always ready or willing to give you feedback. Telling your team you have an "open-door policy" in order to encourage conversation may seem tempting, but it doesn't always...

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Communicating to Persuade

Communicating to Persuade

If you are like many of the healthcare leaders I work with in training and at workshops, key to your success is being an effective communicator. More specifically, you have to learn how to get people at all levels to want to do the things you need them to do. In this...

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When the Doctor Plays Favorites

When the Doctor Plays Favorites

Oftentimes in a healthcare practice, managers have to deal with Medical Assistants who have an "in" with the doctor. Whether they are old friends, have worked together for years, or simply just get along well, this can cause problems when the doctor lets the MA do...

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Say This to Hire Right

Say This to Hire Right

When you're interviewing a candidate for a position on your team, are you honest about what the job really entails? Do you let them know what they will face on a daily basis? If you want someone who can handle the job, make sure they know what the job really is first....

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