Insight, advice, strategies, and tips for healthcare leaders on leadership, employee engagement, teambuilding, and more…
If you are like many of the healthcare leaders I work with in training and at workshops, key to your success is being an effective communicator. More specifically, you have to learn how to get people at all levels to want to do the things you need them to do. In this...read more
Oftentimes in a healthcare practice, managers have to deal with Medical Assistants who have an "in" with the doctor. Whether they are old friends, have worked together for years, or simply just get along well, this can cause problems when the doctor lets the MA do...read more
When you're interviewing a candidate for a position on your team, are you honest about what the job really entails? Do you let them know what they will face on a daily basis? If you want someone who can handle the job, make sure they know what the job really is first....read more
Think back to your days in elementary school. How many times were you asked to participate in fire drills? In most schools, this is something kids are asked to practice every few weeks. In fact, students are put through these exercises over and over again, year after...read more
In one of my most popular training retreats, I ask attendees for examples of teambuilding. Someone always responds with, "Happy hour!" While some of your staff may enjoy happy hour, there are two good reasons why it shouldn't be your go-to for teambuilding in your...read more
When employees aren’t meeting expectations, they often get labeled by their bosses as lazy, unfocused, or not smart enough. These are character judgments which tend NOT to be true. There are many reasons why an employee may be underperforming, but there are 3...read more
https://www.youtube.com/watch?v=MmWWoMcGmo0) Did you see this last week? Late night host and comedian Jimmy Kimmel returned to TV after a week away and revealed that the birth of his son was fraught with complications. His monologue was both agonizing and uplifting to...read more
Many leaders might think their staff members crave pay increases and extra benefits in order for them to give their all on the job. But if you sit down and ask what makes an employee care and try in the workplace, the answers would probably surprise you. In this...read more
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