Stop Saying “I Have an Open-Door Policy”

Asking employees for their thoughts and ideas is one way to keep them engaged, but they aren’t always ready or willing to give you feedback. Telling your team you have an “open-door policy” in order to encourage conversation may seem tempting, but it doesn’t always work out in your favor. I’ll tell you why in this episode of Your Practice Ain’t Perfect.



  1. Patti Hieb September 12, 2017 at 12:20 pm - Reply

    We have never really bragged about open door policy but we do make a point to walk around a lot and be visible to the staff so they can ask/discuss issues at their desk or “on their turf”.

    • Joe Mull September 14, 2017 at 12:50 pm - Reply

      Yes! A “go and see” approach is far more a effective than relying on a “come and tell” strategy. Just make sure that during your rounds you are asking a compelling question or two. Thanks for the comment!

  2. krystina cherry September 12, 2017 at 1:44 pm - Reply

    thank you !!!! ask ask ask…empower!!! love it

    • Joe Mull September 14, 2017 at 12:52 pm - Reply

      Thanks, Krystina!

  3. Kay Bourscheidt September 12, 2017 at 4:10 pm - Reply

    I sure do appreciate your videos!

    • Joe Mull September 14, 2017 at 12:53 pm - Reply

      Thanks for the kind words, Kay!

  4. jG. Polo September 23, 2017 at 6:57 pm - Reply

    Yes, it is right. Peoples are afraid of managers. They will answer if they are asked. Correct.

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