Your team will be more successful if you take the time to teach them how to receive feedback. And believe it or not, the secret to receiving feedback like a pro is to treat it like you just received a bad Christmas present. This latest video is for all the members of your team so show it and share it as you please. Click the image below to watch.

Joe Mull is a healthcare leadership speaker, author, and trainer who works with organizations that want to motivate employees, defeat team drama, and transform workplaces. He is the former head of learning and development for one of the largest physician groups in the U.S. and is the author of two books Cure for the Common Leader and No More Team Drama. For more info on using Joe as a keynote speaker for your event or to deliver training on site, visit